📦 Ventura Flowers LLC — Return and Refund Policy

Effective Date: April 26, 2025

Thank you for shopping with Ventura Flowers LLC.
We take great pride in the quality and freshness of our floral arrangements and gifts.
Please review our Return and Refund Policy below:

1. Fresh Flower Orders

Due to the perishable nature of fresh flowers:

All sales are final once delivered or picked up.
If there is a problem with your order, such as incorrect items or flowers not meeting our quality standards, please contact us within 24 hours of delivery or pickup.
We may offer a replacement arrangement or store credit depending on the situation.

We reserve the right to request photographs of the original product.

2. Non-Perishable Products (Stuffed Animals, Gifts)

Due to the delicate nature of our gifts and stuffed animals:

All sales are final for non-perishable items as well.
No returns, exchanges, or refunds will be accepted once the item has been purchased.

3. Cancellation Policy

Orders canceled at least 24 hours before the scheduled delivery or pickup time may be eligible for a full refund.
Orders canceled less than 24 hours before scheduled delivery or pickup are non-refundable, as floral materials and gifts may already be prepared.

4. Local Delivery Issues

If a delivery cannot be completed due to an incorrect address, absence of the recipient, or other factors beyond our control:

We will contact you to arrange a second delivery attempt, which may incur an additional delivery fee.

5. Contact Us

For any refund, return, or cancellation inquiries, please contact: